We are proven through our 8-year track record in building long and successful partnerships with world-class businesses in travel, finance, corporate and government markets. We have enabled hundreds of clients to deliver value in prepaid, digital banking and travel compensation to grow, acquire and retain valuable customers.
We protect your business by putting security at the core of every layer of our infrastructure. From PCI-DSS compliance to independent security testing from industry-leading third parties including Ernst & Young and Portcullis, we’ve applied the banking industry’s longstanding security standards to our digital and mobile platforms.
Our architecture is constantly evolving using the most robust cloud-native technologies in the banking industry so that your business is always moving forward. Our proprietary digital.VISION platform combines both card based and banking payment services into customer accounts. These can be accessed via the web, mobile devices, ATM and in-branch.
Our philosophy is applied innovation to build cutting-edge services for your customers. Our very lifeblood demands that we continue to invest, develop and be at the forefront of cloud-based technology in banking and payments. We work closely to co-innovate with our partners, with the humility to learn from the world around us.
We provide round-the-clock customer service and technical support on demand. Our dedicated first and second-line support teams resolve issues from simple queries through to complex fraud management and transaction disputes, ensuring that your business always delivers a first-class customer experience.
We are a recognised award-winning industry leader with an expert team from the worlds of financial services and technology. Bringing together industry knowledge from multiple disciplines enables us to deliver strategic advice to advance your business.
An Post is Ireland’s largest postal services provider. As one of the biggest commercial organisations in the country, its services encompass mailing, communication and retail for 1.7 million weekly customers nationwide.
Chris Mole, CEO, Eastern Savings & Loans, said: ‘’Our mission is to serve our members when they need us the most, with the best possible customer service from beginning to end. Our partnership with the award-winning Change Account helps us to realise this goal with the delivery of a functionally rich bank account, fit for the digital age but with support available from all Eastern Savings & Loans and Rainbow Saver outlets."
Ian Clowes, CEO, PCT talks about changing perceptions with Cloud Banking
“Despite ongoing worries about ransomware and similar issues, over the last two years, the perceptions businesses have about the cloud have undergone a radical shift.